35bdt Privacy Policy
Your personal information is of the utmost importance to us. This page contains a full explanation of how 35bdt collects, uses, and protects your information.
35bdt Privacy Policy
This Privacy Policy ("Policy") applies to all services, websites, and applications of the 35bdt platform. Please read this policy carefully. By using our services, you are agreeing to the terms of this policy.
Introduction and Applicability
35bdt ("we", "our") operates an online casino and betting platform for users in Bangladesh. This Privacy Policy describes what information we collect, why we collect it, how we use it, and with whom we may share it.
This policy applies to all individuals who visit the 35bdt website, register an account, or use any of our services. As a user, you must be 21 (twenty-one) years of age or older.
We may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform. If you continue using our services after such changes, you will be considered to have agreed to the updated policy.
Information We Collect
35bdt may collect the following types of information to keep your service experience safe, reliable, and effective:
2.1 Registration and Identity Information
- Full name, date of birth, and gender
- Valid email address
- Residential address
- National ID (NID) or passport number (for identity verification)
- Username and password created by you
2.2 Financial and Transaction Information
- bKash, Nagad, or Rocket mobile banking number (not the full account number — only the portion needed for transactions)
- Deposit and withdrawal amounts and dates
- Transaction reference numbers
2.3 Gaming Activity Information
- Which games were played and for how long
- Betting history, win and loss records
- Details of bonus and promotion usage
2.4 Technical Information
- IP address and device type
- Browser type and version
- Operating system
- Cookies and session data
- Page visit history and duration
Purpose of Data Collection
We collect and use your information only for lawful and legitimate purposes. The main purposes for which 35bdt uses your information are described below:
- Account creation, management, and identity verification
- Processing deposits and withdrawals
- Fraud prevention and anti-money laundering compliance (following AML/KYC rules)
- Ensuring the security and fairness of gaming services
- Providing customer support and resolving complaints
- Applying responsible gaming guidelines
- Meeting legal obligations
- Improving the platform and enhancing its functionality
- Sending relevant offers and promotions based on your preferences (with your consent)
Sharing of Information
35bdt does not sell your personal information to third parties. However, information may be shared with specific parties in the following circumstances:
4.1 Service Providers
Information may be shared in a limited way with trusted third parties for payment processing (such as bKash, Nagad, Rocket), technology services, and customer support management. These parties operate under strict confidentiality agreements with 35bdt and may only use the information for specified purposes.
4.2 Legal Requirements
Information may need to be disclosed due to legal obligations or at the direction of a competent authority. This may occur as part of fraud investigations, anti-money laundering efforts, or other legal processes.
4.3 Business Changes
If 35bdt or any part of it is merged, acquired, or sold, your information may be transferred to the new ownership. We will notify you in advance if such an event occurs.
Data Security Measures
35bdt takes industry-standard technical and organizational measures to keep your personal information secure. Our main security measures include:
- All data transmission is secured through SSL encryption
- Passwords and sensitive information are stored in hashed and encrypted form
- Firewalls and access controls are in place to prevent unauthorized access to the database
- Regular security audits and vulnerability assessments are conducted
- Access to data is restricted to authorized personnel only
- Two-Factor Authentication is available for use
While we are committed to ensuring the highest level of security, transmitting data over the internet is not entirely risk-free. We always follow industry best practices to minimize risk.
Cookies and Tracking Technologies
The 35bdt website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
6.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the platform — without these, the service will not work properly
- Functional Cookies: Used to remember your preferences and settings
- Analytics Cookies: Collect information for analyzing and improving platform usage
- Session Cookies: Active while you are logged in and deleted when the browser is closed
6.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
Data Retention Period
35bdt retains your information only for as long as necessary to fulfill the relevant purpose or as required by legal obligations.
- Active account data: retained while the account is active
- After an account is closed, some information may be retained for a specified period due to legal and regulatory requirements
- Transaction-related records are retained in accordance with financial regulations
- After the designated period, information is securely deleted or anonymized
Your Rights
As a user of 35bdt, you have the following rights over your own personal information:
8.1 Right to Access
You can find out at any time what information we hold about you. Send this request to our support team.
8.2 Right to Correction
If your information is incorrect or incomplete, you may request a correction. Most information can be changed directly from the account settings page.
8.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. Please note that we may be required to retain some information due to legal obligations.
8.4 Right to Restrict Processing
In certain circumstances, you may ask us to restrict the processing of your information, such as in cases of a dispute over its accuracy.
8.5 Right to Withdraw from Marketing Communications
You may opt out of promotional emails or notifications at any time. This can be done through account settings or the unsubscribe link at the bottom of each email.
To exercise any of the above rights or for any related questions, please contact us.
Protection of Minors' Information
35bdt's services are for individuals aged 21 (twenty-one) years or older only. We do not knowingly collect any personal information from minors.
If we have evidence that a user is below the required minimum age, we will immediately close that account and delete the related information. If you believe a minor is using our platform, please notify our support team immediately.
Third-Party Connections
Our platform may at times have connections with third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) and payment services. These third parties have their own privacy policies and we are not responsible for their data-collection practices.
Through contractual agreements with our service providers, we ensure that they keep your information secure and use it only for specified purposes.
Policy Changes and Updates
35bdt reserves the right to review and update this Privacy Policy from time to time. For any significant changes, we will:
- Update the "Last updated" date at the beginning of the policy
- Notify registered users by email
- Display a clear notice on the platform
- For major changes, your consent may be requested before the changes take effect
If you continue using our services after any changes, you will be considered to have agreed to the updated policy.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
We are committed to responding to your questions as quickly and completely as possible. Protecting your information is our top priority.